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FAQ

Frequently Asked Questions

Find answers to common questions about Kaiper products and services.

Attach it to your waist belt or clip, then press the power button. Adjust the wind speed with the stepless slider. You can switch to neckband mode or connect a USB-C cable to use it as a power bank.

The 4,500mAh battery lasts up to 8 hours on low speed. It supports USB-C fast charging and fully charges in about 2 hours.

It has IP54 dust and water resistance. It can handle sweat and light rain, but avoid submerging it in water.

Yes, the Cooling Kit (arm sleeves, cool towel hoodie, ice pack, cooling wear) is available separately. Using it with the 3in1 Waist Fan maximizes the cooling effect.

Yes, we offer bulk purchase discount programs for enterprise customers. Please email contact@kaiper.io or reach out via our KakaoTalk channel.

Domestic orders ship within 2-3 business days after payment. Enterprise bulk orders are scheduled separately.